QUESTION AND ANSWERS
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CONTACT INFORMATION
50 East 52nd Street
Brooklyn, NY 10022
United States
+1322224332
+4643758533
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Shopping Information
Delivery charges for orders from the Online Shop?
We deliver products across the UK. Please see the delivery charges below –
From £ 0 to £ 30 - £ 2.99
From £ 30.01 and above - FREE
Note: We do not do delivery in Isle of Wight, Isle of Man, Guernsey and Jersey.
How long will delivery take?
You shall receive the products you ordered in 3-5 days from the date of receipt. Once the product is dispatched, we shall share the tracking number with you.
What exactly happens after ordering?
Once you place an order and gets the receipt of your payment, we check the products you ordered and pack them accordingly. We notify you with tracking details on the email once dispatched.
Do you also supply product to retailers?
We have network with retailers across The UK and constantly spreading our wings to have strong roots in the market. If you are retailer and wish to have our products in your store, feel free to contact us.
Will you be getting new brands in the UK?
Our team is constantly working in getting Premium Indian Brands to UK Market. Keep visiting us and have feel of home when it comes to products.
Orders and Returns
Will I receive the same product that I see in the picture?
Our products are constantly updated on the website, and we strictly adhere to providing customers with quality products and services. Our team make sure that you receive what you order before sending the products.
How long do I have to return an order?
You may return unopened and unused goods within 3-days of receipt and, subject to inspection and acceptance, we will refund or provide replacement(s) as applicable.
How can I return an item?
We want you to be completely satisfied with our products and services. If, any reason you are not happy and wish to return anything bought from Indian Shopping Limited, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition. In such circumstances, please contact us or email us to [email protected] and we will guide you the process.
Will you restock items indicated as “Out of Stock?”
Yes, we do restock the products which is Out of Stock. Please keep visiting us or you could even contact us to know the earliest availability.